1190 Airport Blvd. Suite 200
Napa, CA 94558
Contact: Sheri Hebbeln
Web Site: www.winedirect.com
Leader in DTC services for wineries
WineDirect is the only company offering a full end-to-end platform to help wineries sell more wine direct-to-consumer.
Since 2002, WineDirect has been leading the way in technology and services for the wine industry. With a solid foundation in both logistics and ecommerce, WineDirect is the first company to truly offer an all-in-one solution for direct-to-consumer needs. The WineDirect platform includes: ecommerce, point-of-sale, wine club, compliance, outbound sales, loyalty programs, and a full array of financial tools, providing a single view of customers.
Commerce: All the tools you need to Sell More Wine, both online and in the tasting room
Our commerce company, Vin65, offers a robust ecommerce, wine club, and point-of-sales system, all designed to maximize your DTC sales. Gain a true 360° view of your customers with data from your website, tasting room, social media, and telesales all combined into a single database. You can see sales online, while you're on the go, in your tasting room, or in the vineyard (on your mobile point-of-sale). We offer advanced features not found in any other platform. Among them, consumer delivery alerts via text messages and account management tools that provide tracking information directly from a consumer's Vin65 account.
Marketing: Direct-to-Consumer wine sales with a personal touch
Our telesales program, WineDirect Outbound, supplements a winery's sales and marketing team and extends the tasting room experience by maintaining contact with customers well beyond the initial visit. Outbound delivers incremental sales, from both club members and non-members, at higher average order values and with a longer average club member lifecycle.
WineDirect Compliance: Putting the focus back on ecommerce
WineDirect Compliance synchronizes the data from the Vin65 online store and POS in real-time. There's no need to re-key data, download spreadsheets, or match up CSV files. Each order is checked against all relevant rules to determine whether or not it can be shipped. Save time with automated reporting and dashboard alerts. No need for a third party compliance tool!
Fulfillment: State-of-the-Art Facilities and Maximum State Reach
At WineDirect, direct-to-consumer orders are fulfilled from one of three automated fulfillment facilities. This provides a bi-coastal delivery network that gives you a 1-2 day access to 90% of U.S. wine consumers. WineDirect fulfillment integrates seamlessly with your existing order capture systems. With our online portal, there's visibility into inventory by sku and warehouse, plus all of the tools needed to self-manage and track inventory levels. In partnership with UPS, WineDirect offers automated package reroutes and free rescheduling of deliveries via UPS My Choice®.
Enterprise: Full featured financial management software built specifically for wineries
Keep your finger on the pulse of your business! WineDirect Enterprise was built on a foundation of Microsoft Dynamics NAV® and provides the fools for managing your winery's performance. Make better decisions about your business with our business intelligence and reporting tools.